How to order
To place an order, please sign up and follow the prompts.
Simply enter your email address and choose a password.
Once complete, you will be redirected back to the online farm store.
Frequently Asked Questions
How do I place an on-line order?
Orders can be placed once you have registered via our on-line farm store. When registering you will need to enter a few details like your name, contact details and delivery address, then choose a password. Once you have registered and have a password, there’s no need to re-enter all your details the next time you shop. Please keep your account details and password private, as you are liable for any unauthorised use of your account.
How do I change my repeating order?
You can change your repeating order two ways:
Click on the order link in your reminder email which will direct you to your order OR log on to our website and click on the ‘Order Calendar’ on the left side of the home page. When the calendar opens, click on your up coming repeating order-it will be highlighted in green. Make your changes, update the order and checkout.
How do I pay?
Payment is made via secure on-line payment using Mastercard or Visa. We are unable to accept cheques or cash on delivery.
Do I have to be home to receive the order?
You do not need to be home, please leave out your esky, your delivery will be placed inside. Please indicate delivery instructions when placing your order. The driver will deliver your order to the front door, or, if you ask, may bring your order inside at their discretion.
Do you deliver to offices and businesses?
Yes, we deliver to offices and all types of businesses with fresh milk and fruit boxes being the most popular staples.
Do you charge for delivery?
We charge a modest $2.00 delivery fee per order Monday to Friday to cover costs. The delivery fee is added to your total at the checkout and will appear on the bottom of your invoice.
Is there a minimum order?
There is no minimum order.
What if something I order is not available?
Sometimes we will sell out of a particular item you have ordered or it may not be available from our supplier for some reason. If that happens we may substitute that product for another product of similar type and price,
What if there is a price difference for a substituted product?
If the substituted product is equal or more in price than your ordered item, we will not charge you the difference.
What are my order cut-off times?
You can place orders up until 3.00pm two days before your delivery day. Example: Order by 3.00pm Saturday for Monday delivery.
Do I receive a Tax Invoice?
Not automatically, however you can access a copy of your Tax Invoice from your account online.